Review of airport panic: Bolt spurred it, cops made it worse
NEW YORK — Poor communication among police, private security and other personnel contributed to a mass panic that erupted at a New York City airport when loud cheers for Usain Bolt somehow led to a false report of gunshots, according to a review by a team of top security officials.
Passengers at Kennedy Airport ran for the exits on Aug. 14 after cheering at a terminal bar during the Olympics was mistaken for something sinister. Panic spread to two other terminals when news of a gunman spread on social media, and police responded by drawing their weapons.
A letter from the officials to Gov. Andrew Cuomo and Homeland Security Secretary Jeh Johnson, made public on Monday, blamed both airport employees and law enforcement for fueling the hysteria by overreacting to several mistaken reports of gunshots, instead of seeking to calm travellers.
Among the more glaring missteps: At the height of the chaos, the flight crew of a Korean Air jetliner deployed evacuation chutes, “producing a ‘popping’ sound that may have been mistaken for gunfire.” The officials also said that in the end, the airport had no efficient way to let travellers know the threat wasn’t real.

