CRTC invites public, employee comment on misleading telecom sales practices
GATINEAU, Que. — Canadian consumers are being invited to tell a federal regulator about their personal experience with misleading or abusive sales practices at the country’s telecommunications companies.
The Canadian Radio-television and Telecommunications Commission will accept written comments by Aug. 30. That will be followed by a public hearing on the matter in Gatineau, Que., beginning Oct. 22.
The CRTC said its inquiry — ordered by the federal government last month — will look closely at incomplete, unclear or misleading information provided to consumers as well as the sale of unsuitable products to ill-informed people.
“To provide a meaningful report to the government, it is important that we hear from Canadians across the country,” CRTC chair Ian Scott said in a statement Monday